Question 1

What is CaseRunway?

Accepted Answer

CaseRunway is bankruptcy intake management software that helps law firms track every prospect from consultation to filing. It includes a case dashboard, client self-service portal, document tracking, and automated follow-up alerts.

Question 2

What problem does CaseRunway solve?

Accepted Answer

60-80% of bankruptcy consultations never convert to retained clients because prospects disappear during document collection. CaseRunway solves this with automated stale case alerts, a client self-service portal for document uploads, and streamlined follow-up workflows.

Question 3

Does CaseRunway work for Chapter 7 and Chapter 13?

Accepted Answer

Yes, CaseRunway supports both Chapter 7 and Chapter 13 bankruptcy cases with customized document checklists for each chapter type.

Question 4

Do clients need to create an account to use CaseRunway?

Accepted Answer

No, clients access their portal via a secure link - no login or account creation required. They can upload documents and message their attorney directly.